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KORA — Knowledge‑Oriented Resolution
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Altmayer KORA
Altmayer Software (in formation) · As of: January 2026
Resolve incidents faster.
From scattered information to repeatable resolutions — on-prem troubleshooting & self-service for teams.
Why KORA?
- Resolve faster: handle recurring incidents with structured cases and reusable resolutions.
- Keep knowledge: one shared knowledge base instead of spreadsheets, intranet pages, and tribal know-how.
- Stay in control: on-prem by default — optional local AI assistance without cloud data leakage.
Key highlights
- Cases & knowledge base: capture, search, and reuse.
- Workflow & status: handovers, history, traceability.
- Roles & permissions: Admin, IT, Key User, User — role-based visibility.
- Attachments: upload/download, preview for images/PDF, Office download.
- Optional local AI: self-service chat and similarity search on your own data.
- PLS (Problem-Solution Story): currently supported via optional document upload per entry — extended workflow planned.
Status
In development · pilot preparation. For updates or a pre-pilot, contact us via the Imprint.